Creating a culture of continuous and honest feedback allows both employees and the company to grow. Compassionate directness isn’t just another way to do performance reviews. To harness its unique power, it has to be a 360 company value — baked into every part of the company, its mission and its long-term goals.
When a culture of compassionate directness is created, people respond. They want to be empowered to make their voices heard and they want to be respected enough to get the honest feedback they need to realize their full potential. Changes in technology, workplace culture and the culture at large have ushered in a new era of expectations.
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